Privacy Policy
Introduction
Pixatt ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.
Information We Collect
Account Information
- Email address
- Name (optional)
- Payment information (processed securely by Stripe/PayPal)
Usage Data
- Files processed through our application (temporarily, for analysis only)
- Credit usage and transaction history
- Device and browser information
- IP address
How We Use Your Information
We use your information to:
- Provide and maintain our services
- Process credit purchases and transactions
- Send order confirmations and account updates
- Improve our AI metadata generation features
- Respond to customer support inquiries
- Prevent fraud and ensure security
Data Processing & Storage
Your Files: When you use Pixatt to analyze images or videos, your files are processed locally on your computer. We do not store your media files on our servers. Only text-based metadata requests are sent to AI providers for processing.
AI Processing: Metadata generation uses third-party AI services (OpenAI). Image data sent for analysis is not stored permanently and is used solely for generating your metadata.
Data Sharing
We do not sell your personal information. We may share data with:
- Payment processors (Stripe, PayPal) to complete transactions
- AI service providers to generate metadata
- Legal authorities if required by law
Data Retention
- Account data: Retained while your account is active
- Transaction records: Retained for 7 years for tax/legal purposes
- Usage logs: Retained for 90 days
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data
- Opt out of marketing communications
Cookies
We use essential cookies for:
- Maintaining your login session
- Remembering your preferences
- Processing payments securely
Security
We implement industry-standard security measures including SSL encryption, secure payment processing, and regular security audits.
Children's Privacy
Pixatt is not intended for users under 18 years of age. We do not knowingly collect data from children.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or website notice.
Contact Us
For privacy-related inquiries:
support@pixatt.com